Refund policy

JerseyHub1688 Return Policy

At JerseyHub1688, we pride ourselves on delivering excellent customer service and a smooth shopping experience for football fans worldwide. We want every customer to shop with confidence when ordering from us.

If for any reason you are not completely satisfied with your purchase, you may return eligible products within 30 days from the date of delivery.

To qualify for a return:

• Products must be unused and unworn
• All original tags and labels must remain attached
• Items must be returned in the original packaging

Once your returned item has been inspected and approved, we will gladly offer either:

• A replacement or exchange
• A full refund for the purchased item(s)

Please note that failure to comply with the return conditions above may result in a deduction of up to 10% from the final refund amount.

Customers are responsible for return shipping costs unless the return is caused by an error on our part, including:

• Incorrect item received
• Defective product
• Wrong size or customization sent by mistake

Personalized & Customized Jerseys

Customized and personalized jerseys are non-returnable unless there is a manufacturing defect or order error caused by us.

The term “personalized jersey” includes:

• Jerseys printed with custom names or numbers
• Jerseys printed with player names and numbers
• Jerseys with custom patches or badges added

If a personalized item is accepted for return under special circumstances:

• Re-printing fees may apply for exchanges
• Refunds may exclude customization costs

How to Return an Item

Please ensure all returned products include:

• Original tags
• Original packaging
• A note including:
  • Your order number
  • Whether you require a refund or exchange

If your item is defective or damaged, please contact us within 5 working days of delivery.

For international customers, damaged item claims must be submitted within 10 working days after delivery.

Return Address & Support

If you need assistance with a return, exchange, or refund request, please contact us:

Email: [email protected]

Company Name:
Win Wing Apparel Limited

Company Address:
FLAT 08A, 19/F, CHINA SHIPBUILDING TOWER,
650 CHEUNG SHA WAN ROAD,
LAI CHI KOK, HONG KONG

Thank you for shopping with JerseyHub1688.

JerseyHub1688 Team